Outage in SEOmonitor

Delays in processing new data and intermittent interface errors on one of the databases

Resolved Minor
May 13, 2024 - Started 7 months ago - Lasted 32 minutes
Official incident page

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Outage Details

We have identified an issue with one of our older databases, which is causing delays in processing new data (ranks, traffic, etc.) and possible interface errors. The problems would be experienced upon adding new campaigns and/or keywords to that database.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/13/2024 10:53AM

Our engineering team confirmed that they had solved the database issue and have relaunched all processes.
The systems are all back to normal now, and no data has been lost.

IDENTIFIED 7 months ago - at 05/13/2024 10:36AM

We have identified an issue with one of our older databases, which is causing delays in processing new data (ranks, traffic, etc.) and possible interface errors. The problems would be experienced upon adding new campaigns and/or keywords to that database.

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