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Outage in SEON

REST API Outage

Resolved Minor
June 10, 2022 - Started over 3 years ago
Official incident page

Incident Report

At 12:53 UTC our monitoring system indicated an elevated 5xx error rate on our API infrastructure. Due to a database issue, our services were partly unresponsive at 12:53 UTC and between 12:56 and 13:02 UTC. As the alarm went out, our 24/7 operations team started the recovery and all systems were operational by 13:02 UTC.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 06/23/2022 04:09PM

At 12:53 UTC our monitoring system indicated an elevated 5xx error rate on our API infrastructure. Due to a database issue, our services were partly unresponsive at 12:53 UTC and between 12:56 and 13:02 UTC. As the alarm went out, our 24/7 operations team started the recovery and all systems were operational by 13:02 UTC.

Latest SEON outages

REST API Outage - about 4 years ago
REST API outage in EU region - over 4 years ago
Partial system outage - about 5 years ago

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