Outage in SEON

Outage in Fraud API - Database-related issue

Resolved Minor
February 28, 2022 - Started over 3 years ago
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/28/2022 05:49PM

The service is operating normally. Our DevOps team monitors the system and executes our internal workflows to prevent similar issues from happening again.

We understand this service issue has impacted many of our customers, and we apologize for the inconvenience caused.

MONITORING over 3 years ago - at 02/28/2022 04:53PM

The root cause of the issue was identified by our 24/7 DevOps team at 16:06 UTC. Our API is in an operational state since 16:39 UTC.

IDENTIFIED over 3 years ago - at 02/28/2022 04:21PM

The issue has been identified and a fix is being implemented.

Latest SEON outages

REST API Outage - over 3 years ago
Partial system outage in US region - almost 4 years ago
REST API Outage - almost 4 years ago
REST API outage in EU region - about 4 years ago
Partial system outage - almost 5 years ago

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