Outage in Sequin

Airtable syncs are degraded

Resolved Major

September 18, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We're experiencing an outage with our Airtable sync process. We believe we've identified the issue and are working to fix the issue as soon as possible. Airtable proxy requests should be unaffected.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/18/2023 09:42PM

This incident has been resolved.

MONITORING over 2 years ago - at 09/18/2023 09:41PM

Sequin Syncs are fully operational.

AWS continues to report operational incidents in multiple regions that Sequin is deployed in. At this time all Sequin syncs are fully healthy and we continue to monitor AWS for any related issues.

MONITORING over 2 years ago - at 09/18/2023 08:19PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 09/18/2023 08:05PM

We've identified that the root issue with Airtable syncs is a networking issue with our infrastructure provider. The issue appears to have been mitigated and syncs are recovering. We're watching the situation closely.

IDENTIFIED over 2 years ago - at 09/18/2023 07:07PM

We're experiencing an outage with our Airtable sync process. We believe we've identified the issue and are working to fix the issue as soon as possible.

Airtable proxy requests should be unaffected.

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