Outage in Servers Australia

Delayed Site Access - Equinix BR1

Resolved Minor
September 08, 2024 - Started 3 months ago - Lasted 4 days
Official incident page

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Outage Details

We have been notified of issues with the KeyWatcher system at the Equinix BR1 facility that is resulting in delayed access to the site. Please allow additional time for accessing your infrastructure while Equinix work on this issue with their vendor.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/13/2024 02:04AM

Equinix IBX staff have reported that the KeyWatcher system has returned to normal operation following a data migration. Equinix BR1 staff have indicated that the root cause was an error resulting from a recent system update. This incident has now been resolved.

IDENTIFIED 3 months ago - at 09/08/2024 11:46PM

We have been notified of issues with the KeyWatcher system at the Equinix BR1 facility that is resulting in delayed access to the site.

Please allow additional time for accessing your infrastructure while Equinix work on this issue with their vendor.

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