Outage in Servers Australia

Switch problem - Equinix SY1

Resolved Minor
May 17, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Engineers have been alerted to an issue with a switching/routing device in the Equinix SY1 facility. We are currently investigating the situation and will provide further updates as available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/18/2025 10:28PM

This incident has been resolved.

MONITORING about 1 month ago - at 05/17/2025 11:06AM

Engineers have identified the issue with the core switching stack in SY1.

At 20:19 the core switch stack had a failed switch member, the stack failed over to a redundant stack member within about 90 seconds.

We can confirm that the failed switch has now been rebooted and has recovered back into the stack.

All customer workloads should have returned to normal.

Our Network engineers will be monitoring the core to ensure stability before closing this status.

INVESTIGATING about 1 month ago - at 05/17/2025 10:41AM

Engineers have been alerted to an issue with a switching/routing device in the Equinix SY1 facility. We are currently investigating the situation and will provide further updates as available.

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