Outage in Servers Australia
Support Case Creation
Major
July 12, 2025 - Started 5 days ago
Official incident page
Official incident page
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Outage Details
We've identified an issue preventing the creation of new support cases. Our team are investigating the issue now and hope to have it resolved shortly.
Components affected
Servers Australia MySAU Customer PortalLatest Updates ( sorted recent to last )
MONITORING
5 days ago - at 07/12/2025 01:50AM
We've identified the issue and implemented a fix to resolve it. Case creation is working normally again.
INVESTIGATING
5 days ago - at 07/12/2025 12:45AM
We've identified an issue preventing the creation of new support cases. Our team are investigating the issue now and hope to have it resolved shortly.
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