Outage in Servers Australia
Support Case Creation
Resolved MajorIncident Report
We've identified an issue preventing the creation of new support cases. Our team are investigating the issue now and hope to have it resolved shortly.
Components affected
Servers Australia MySAU Customer PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 07/17/2025 02:17AM
The fix has allowed case creation to operate without issue for some time. This is now considered resolved.
MONITORING
11 months ago - at 07/12/2025 01:50AM
We've identified the issue and implemented a fix to resolve it. Case creation is working normally again.
INVESTIGATING
11 months ago - at 07/12/2025 12:45AM
We've identified an issue preventing the creation of new support cases. Our team are investigating the issue now and hope to have it resolved shortly.
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