Outage in Servers Australia

MySAU.com.au - Connectivity issues

Resolved Minor
September 08, 2025 - Started about 11 hours ago - Lasted about 7 hours
Official incident page

Need to monitor Servers Australia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Servers Australia, and never miss an outage again.
Start Free Trial

Outage Details

We are aware that our customer portal MySAU.com.au is currently unavailable. Our team is actively reviewing the issue and working to restore service as quickly as possible. We’ll provide further updates as more information becomes available. Thank you for your patience.
Components affected
Servers Australia MySAU Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 09/09/2025 08:16AM

Monitoring indicates that the MySAU Portal is now stable. Our developers have confirmed this issue is now resolved.

MONITORING about 11 hours ago - at 09/09/2025 02:00AM

Our customer portal MySAU.com.au is now responding and reachable.

We are continuing to monitor the service closely to ensure stability and will provide further updates if required.

INVESTIGATING about 11 hours ago - at 09/09/2025 01:53AM

We are aware that our customer portal MySAU.com.au is currently unavailable. Our team is actively reviewing the issue and working to restore service as quickly as possible.

We’ll provide further updates as more information becomes available.

Thank you for your patience.

Latest Servers Australia outages

Degraded Cloud Services - about 2 months ago
Support Case Creation - about 2 months ago
Network connectivity loss - 2 months ago
UPS 1A Abnormal Output – Reduced Redundancy - Equinix BR1 - 3 months ago
HAZARD: Core Device Configuration Sync Issue - Equinix SY3 - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook