Outage in Servers Australia

Network Connectivity Issues

Resolved Minor

November 04, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

Servers Australia's networking infrastructure experienced an intermittent connectivity issue for 7 minutes starting at 10:22 AM. Services are restored, and our Network Engineers are continuing to monitor the situation.

Components affected

Servers Australia Network Servers Australia Private Cloud Servers Australia Dedicated Servers Servers Australia Cloud Servers Servers Australia Colocation

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/05/2025 03:08AM

Our Network Engineers have reviewed and confirmed stability across our networking infrastructure.

If you do encounter any issues or require any assistance, please raise a case via the MySAU portal or call us directly on 1300 788 862.

MONITORING 5 months ago - at 11/04/2025 11:59PM

A core switch in Equinix SY1 has reloaded. Customers with HA services would have remained online.

Some customers may have experienced a small outage of less than 60 seconds while routing moved to another data center.

Services within SY1 have been restored, and the Network team will continue to monitor core services in SY1.

MONITORING 5 months ago - at 11/04/2025 11:34PM

Servers Australia's networking infrastructure experienced an intermittent connectivity issue for 7 minutes starting at 10:22 AM.

Services are restored, and our Network Engineers are continuing to monitor the situation.

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