Outage in Servers Australia

MySAU.com.au is currently unavailable

Resolved Major
November 21, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently aware that mysau.com.au is unavailable. Our engineering team is actively investigating the issue and working to restore service as quickly as possible. Further updates will be provided as soon as more information becomes available.
Components affected
Servers Australia MySAU Customer Portal

Need to monitor Servers Australia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 11/21/2025 08:00AM

Our engineering team has implemented a fix, and the service has been fully restored.

We have completed monitoring and can confirm the issue is now resolved.

Thank you for your patience.

MONITORING 23 days ago - at 11/21/2025 05:30AM

We are aware that mysau.com.au was previously unavailable.
Our engineering team has implemented a fix, and the service is now restored. We are continuing to closely monitor the platform to ensure stability.

Further updates will be provided if necessary.

INVESTIGATING 23 days ago - at 11/21/2025 05:09AM

We are currently aware that mysau.com.au is unavailable.
Our engineering team is actively investigating the issue and working to restore service as quickly as possible.

Further updates will be provided as soon as more information becomes available.

Latest Servers Australia outages

Servers Australia Portal Connectivity Issues - 5 days ago
Edge firewall issue - 5 days ago
Process Crash on Sydney Routers - 6 days ago
Equinix PE2 - Reduced transit redundancy - 6 days ago
VCD login page unavailable - 13 days ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook