Outage in Servers Australia
Servers Australia Portal Connectivity Issues
Resolved MajorIncident Report
Engineers are currently aware of connectivity issues affecting our MySAU / Servers Australia Customer Portal. Customers may have difficulty loading the pages and logging into their Servers Australia accounts.
Further updates will be provided as soon as possible
Components affected
Servers Australia MySAU Customer PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/10/2025 02:44AM
Engineers have since resolved the issues relating to MySAU Portal connectivity, customers will be able to access their accounts and Support ticketing systems as normal.
Customers who are still experiencing issues relating to this may need to clear their browser cache / use a Private Browsing session or alternative device, otherwise feel free to contact our Support team for assistance.
INVESTIGATING
4 months ago - at 12/10/2025 01:47AM
Engineers are currently aware of connectivity issues affecting our MySAU / Servers Australia Customer Portal. Customers may have difficulty loading the pages and logging into their Servers Australia accounts.
Further updates will be provided as soon as possible
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