Outage in Servers Australia
Loss of Networking - BR1:Rack 0508
Resolved MinorIncident Report
A customer in the shared colocation environment caused a broadcast storm due to a network loop within their equipment. This resulted in a brief network disruption affecting the shared switch for rack 0508.
The affected switch port has been administratively disabled to isolate the issue. Network connectivity has now been fully restored to the edge switch in rack 0508.
Our team is monitoring the environment to ensure continued stability. The customer has been advised on remediation steps to prevent recurrence.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/23/2025 07:56AM
Our Network Engineers have continued to monitor the affected switch throughout the day, with no further issues reported.
Network services remain stable, and the incident is confirmed as resolved.
MONITORING
about 1 month ago - at 12/23/2025 02:18AM
A customer in the shared colocation environment caused a broadcast storm due to a network loop within their equipment. This resulted in a brief network disruption affecting the shared switch for rack 0508.
The affected switch port has been administratively disabled to isolate the issue. Network connectivity has now been fully restored to the edge switch in rack 0508.
Our team is monitoring the environment to ensure continued stability. The customer has been advised on remediation steps to prevent recurrence.
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