Outage in Service Fusion

Estimate and job updates

Resolved Major
January 21, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating reports of updates not saving for estimates and jobs.
Components affected
Service Fusion Customer Web Portal & Customer Apps Service Fusion Admin System - admin.servicefusion.com Service Fusion Worker App Service Fusion vip1, vip2 and other *.totalfsm.com domains

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/21/2025 02:13PM

This incident has been resolved.

MONITORING 9 months ago - at 01/21/2025 01:38PM

A fix has been implemented and we are monitoring the results. Full site operations are normalized as expected. We will provide full resolution in 30 minutes with continued success.

INVESTIGATING 9 months ago - at 01/21/2025 12:37PM

We are currently investigating reports of updates not saving for estimates and jobs.

Latest Service Fusion outages

Unable to access *.servicefusion.com, other domains - 2 months ago
Estimate, job, and invoice accessibility - 2 months ago
Hmmm error upon log-in at admin.servicefusion.com - 5 months ago
Issues accessing *.servicefusion.com, *.totalfsm.com; reduced performance - 5 months ago
Access issues with admin.servicefusion.com, *.totalfsm.com, other domains - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook