Outage in Service Fusion
AWS Recovery
Resolved MinorIncident Report
A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We are monitoring the results.
Components affected
Service Fusion Admin System - admin.servicefusion.com Service Fusion Worker App Service Fusion vip1, vip2 and other *.totalfsm.com domains Service Fusion QuickBooks Desktop Integration Service Fusion QuickBooks Online Integration Service Fusion Customer Web Portal & Customer Apps Service Fusion API (beta) Service Fusion FusionPayNeed to monitor Service Fusion outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/20/2025 11:28PM
This incident has been resolved.
MONITORING
3 months ago - at 10/20/2025 09:41PM
AWS has reported improvements in recovery on their end, and we are now seeing Service Fusion systems successfully navigating as expected. While functionality appears stable, our team will continue to actively monitor performance to ensure full resolution and prevent any recurrence.
MONITORING
3 months ago - at 10/20/2025 06:28PM
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
MONITORING
3 months ago - at 10/20/2025 04:20PM
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
MONITORING
3 months ago - at 10/20/2025 02:56PM
We are continuing to monitor as AWS continues the recovery process. We will continue to update as additional information becomes available.
MONITORING
3 months ago - at 10/20/2025 01:56PM
We are continuing to monitor as AWS continues the recovery process.
MONITORING
3 months ago - at 10/20/2025 12:48PM
We are continuing to monitor as AWS continues the recovery process.
MONITORING
3 months ago - at 10/20/2025 11:40AM
A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We are monitoring the results.
Latest Service Fusion outages
'Hmmm' errors - 9 days ago
QuickBooks Online - about 1 month ago
New Customer Creation - about 1 month ago
Cloudfare Outage Impacting Payments - 2 months ago
Unable to access *.servicefusion.com, other domains - 5 months ago
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