Outage in Service Fusion

'Hmmm' errors

Resolved Major

January 08, 2026 - Started 9 days ago - Lasted 34 minutes
Official incident page

Incident Report

Investigating reports of various 'Hmmm' errors received while operating in Service Fusion.

Components affected

Service Fusion Admin System - admin.servicefusion.com Service Fusion Worker App Service Fusion vip1, vip2 and other *.totalfsm.com domains Service Fusion QuickBooks Desktop Integration Service Fusion QuickBooks Online Integration Service Fusion Customer Web Portal & Customer Apps Service Fusion API (beta) Service Fusion FusionPay

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 01/08/2026 05:46PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 01/08/2026 05:30PM

Investigating reports of various 'Hmmm' errors received while operating in Service Fusion.

Latest Service Fusion outages

QuickBooks Online - about 1 month ago

New Customer Creation - about 1 month ago

Cloudfare Outage Impacting Payments - 2 months ago

AWS Recovery - 3 months ago

Unable to access *.servicefusion.com, other domains - 5 months ago

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