Check if Service Fusion is down, official outages, user-reported issues, and outages map.
Service Fusion is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Service Fusion status data.
IsDown has tracked 70 incidents since started monitoring Service Fusion status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 13, 2025
07:27 AM EDT
|
Major
We are investigating reports of issues accessing admin.servicefusion.com and other domains. We wi...
|
about 3 hours |
Aug 11, 2025
04:42 PM EDT
|
Minor
We are currently investigating reports of slow response times when accessing estimates, jobs, and...
|
about 2 hours |
Jun 05, 2025
07:26 AM EDT
|
Major
We are currently investigating reports of receiving an Hmmm error upon log-in.
|
about 2 hours |
May 16, 2025
11:43 AM EDT
|
Minor
We are currently investigating reports of log-in issues and general system slowness.
|
about 5 hours |
Apr 07, 2025
09:01 AM EDT
|
Minor
We are currently investigating reports of access issues with admin.servicefusion.com, *.totalfsm....
|
about 3 hours |
Apr 07, 2025
07:31 AM EDT
|
Minor
We are currently investigating reports of access issues with admin.servicefusion.com, *.totalfsm....
|
about 1 hour |
Feb 26, 2025
11:44 AM EST
|
Minor
We are currently investigating reports of functionality concerns in our ServiceCall.ai platform.
|
about 3 hours |
Feb 10, 2025
09:00 AM EST
|
Minor
We are currently investigating reports of errors when saving customers, estimates, jobs, and invo...
|
about 3 hours |
Jan 21, 2025
07:37 AM EST
|
Major
We are currently investigating reports of updates not saving for estimates and jobs.
|
about 2 hours |
Jul 10, 2024
08:21 AM EDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
Brad - HMMMM. Something went wrong with your request. Pops up whenever trying to log in. .
Jamie - service fusion is not loading any content.
Thomas - Having trouble logging in this morning .
Bretta - Service Fusion is completely down. .
ashley - app cannot connect to server .
Allen - Unable to load the service fusion page.
Ken - Nothing is working website nor their app.
Lauren - Running super slow Lagging .
UIP - Desktop & Mobile are offline - Atlanta, GA.
Mary - The admin portal is down..
Component | Status |
---|---|
Admin System - admin.servicefusion.com | OK |
Worker App | OK |
vip1, vip2 and other *.totalfsm.com domains | OK |
QuickBooks Desktop Integration | OK |
QuickBooks Online Integration | OK |
Customer Web Portal & Customer Apps | OK |
API (beta) | OK |
FusionPay | OK |
Field service management software that integrates with QuickBooks, offers a customer portal, payment processing, administrative tools, a worker app, and API access.
Monitoring Service Fusion since December 2021
Tracking 8 Service Fusion services and regions
9 incidents in 2025
Service Fusion isn't down. You can check Service Fusion status and incident details on the top of the page. IsDown continuously monitors Service Fusion official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Service Fusion is currently operational. You can check Service Fusion status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Service Fusion being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Service Fusion official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Service Fusion last outage was on August 13, 2025 with the title "Unable to access *.servicefusion.com, other domains"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Service Fusion and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Service Fusion is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Service Fusion's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Service Fusion's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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