ServiceTitan Status - Is ServiceTitan Down?
ServiceTitan is operational
Updated a few minutes ago
ServiceTitan is operational
Updated a few minutes ago
IsDown pulls data from ServiceTitan's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Marissa
Unable to access ST login page.
Courtney
No pages are loading. Troubleshot internet and only ST is down. Been like this for a bit now.
Ashleigh
My technician's price book isn't showing up for him.
Billy
Service Titan has been ruining my ability to earn money for over a week. This is insanely bad
Allison
I can't post invoices to QBO
Theo
Won't let me login, takes me to a Login/auth weblink page that's blank and never tries to load.
will
it wont let me login on any pages. just takes me to a blank page i need this fixed asap
James
I have had several people just randomly signed out.
Elizabeth
Service titan is extremely slow and giving action cancelled errors everytime I try to do something
Josh
Went to log in, message appears instead of website '- Tenant with the specified name is not found.' Not sure what to say there.
Kim
Taking an extended period of time to load anything, pictures, changing tabs from accounting to dispatch etc.
Andrea
Invoices not loading. Jobs can not be booked.
HALEY
CALLS ARE DOWN - DISPATCH TEXTS NOT SENDING - CANNOT GET INBOUNDS - CANNOT LOG INTO ACCOUNTS
Navo
We keep getting error message and action cancelled messages. Also our phones won't ring when people try to call in.
Amber
Error Codes/SQL pop-ups... Not functioning well.
Beth
Error messages across the board and very slow
Luke
Pages arent loading - getting error messages.
j
taking a long time to load
ashley
missing forms, taking jobs off hold or putting on, emailing invoices, repeated error 500 when saving any account changed. tech problems accessing jobs
AMBER
UNABLE TO SEND EMAILS - ESTIMATES OR BOOK CALLS WITHOUT ERRORS POPPING UP
Max
Can not use the app at all no collecting no receiving the dispatch nothing at all
Court
Major disruptions to business operations - techs not showing jobs in the middle of close-out, payment issues, unable to create estimates or access pricebook.
Juan
Having trouble resyncing and after uninstalling app and reinstalling and signed in with credentials it defaulted to a "Meal" account instead of mine. Element heating and cooling Twin falls Idaho
Adrian
Will not sync changes, having issues all together.
Sarah
We can't do anything. Cancel jobs, book jobs, listen to calls, anything
Joe
Blank screen. Not access
Alissa
technicians down. office staff cant email, cancel, book jobs etc.
Jeff
One of my technicians mobile apps will not sync.
Andrea
Technicians unable to clock in, dispatch, or onsite to jobs. Dispatch unable to reschedule jobs.
Mark
Mobile app is going down for my technicians one by one this morning.
Jessica
None of our employees can see anything on the mobile app
Jeremy
The mobile version is not working for any of our technicians at Schneller Knochelmann. All they see is an exclamation point
Su
Action cancelled The HTTP status code of the response was not expected (500). Status: 500 Response: { "type": "NpgsqlException", "title": "Unable to connect to a suitable host. Check inner exception for more details.", "status": 500, "detail": null, "instance": null, "extensions": {}
Dianna
System errors, not connecting with host
Cathi
application error on the desktop and mobile app will not sync
Kayla
PhonesPro. Outgoing calls are extremely delayed, and sometimes not going through at all.
Susan
Nothing is loading and its not the internet. All other pages work fine
Amanda
Dialpad is not working. We are having major issues, calls dropping and not coming through
Ash
Pages are taking a long time to refresh, system isn't allowing me to add in a job.
Thomas
As a customer I can see my house and the tech on a screen, but no map for visualization, giving me no point of reference. I left work to meet the tech at the appointed time, but have no idea if he stopped for lunch or will be here momentarily, as he has yet to arrive
Nate
keep getting error on login URL. "Tenant with Specified name not found" - black screen only and white text
Nick
Browser will not load on my computer.
Sydney
Service Titan is not loading. It just keeps spinning
kim
I am trying to sign an estimate from a vendor but the web is system and I am getting an error message
Jeremy
Mobile is not working and not showing any jobs to any technicians
Kent
Estimates not being sent via email/SMS
Michelle
Several issues with scheduling. 1. Scheduled an appt that did not show up on our dispatch board. The appt shows within the customer's profile, it has a tech assigned and a date and time but never showed up on the board. 2. I have appt. scheduled That was visible to me on my dispatch board ...
Jeff
keep getting server connection issue and refresh
Shelby
ServiceTitan will not load any pages
Chip
None of our ServiceTitan accounts will let me create a new user profile. Neither office employee or technician profile.
Tasha
Error code keeps coming up when trying to book and not allowing the team to book
J
NEXT environment saying "No longer assigned to job" even though I am assigned to job.
Joanna
Nothing is loading when you log in online or in the app
dina
we can not book calls or export to qb today
Michealangelo
PO screen buffer, call booking delayed
Aysha
It won't load anything its just white blank screens. I keep getting an application error message pop up.
Matt
Slowness on Site and mobile app
Canyon
Can’t sign in or do anything
Luna
Cannot load page, cannot make outbound calls. Affecting work capacity of whole company.
Kayla
It's very slow and not loading.
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IsDown has tracked 81 incidents since started monitoring ServiceTitan status in January 2023.
9 days ago · lasted about 1 hour
We are currently experiencing some performance issues, so ServiceTitan users may be encountering slowness and/or downtime. Our engineers are currently investigating the cause. We will update the status page here as soon as more information becomes... More details
4 months ago · lasted about 7 hours
We have been experiencing intermittent performance issues in which users may encounter "Action Cancelled" or 503 errors. Our engineers are currently working on steps towards resolution. In the meantime, please try refreshing the page once an error... More details
7 months ago · lasted about 5 hours
We are currently experiencing issues with our phone integration, so Phones Pro users may be unable to make or receive calls. We are currently investigating the cause and scope of this issue. We will update the status page here as soon as more info... More details
We've tracked and collected 81 incidents since started monitoring ServiceTitan status
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Monitoring 16 ServiceTitan services and regions
1 incident in 2025
Number of Incidents
1 issues
Last incident
9 days ago
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ServiceTitan isn't down. You can check ServiceTitan status and incident details on the top of the page. IsDown continuously monitors ServiceTitan official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceTitan is currently operational. You can check ServiceTitan status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ServiceTitan being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ServiceTitan official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceTitan last outage was on April 17, 2025 with the title "Performance Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceTitan and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ServiceTitan with maximum flexibility
IsDown monitors ServiceTitan for major outages. A major outage is when ServiceTitan experiences a critical issue that severely affects one or more services/regions. When ServiceTitan marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ServiceTitan status page for minor outages. A minor outage is when ServiceTitan experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ServiceTitan status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ServiceTitan publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ServiceTitan and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ServiceTitan and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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