Check if ServiceTitan is down, official outages, user-reported issues, and outages map.
ServiceTitan is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 97 incidents since started monitoring ServiceTitan status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ServiceTitan outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
06:26 PM CEST
|
Major
We are currently experiencing issues with Voice Agent calls within Contact Center Pro stemming fr...
|
about 3 hours |
|
Sep 26, 2025
11:47 PM CEST
|
Major
We are currently experiencing issues with payment processing, so ServiceTitan users may be encoun...
|
about 3 hours |
|
Sep 16, 2025
06:34 PM CEST
|
Not Confirmed by ServiceTitan
Possible Outage Indicated by User Reports
|
35 minutes |
|
Sep 10, 2025
10:32 PM CEST
|
Minor
We are currently experiencing minimal issues with inbound SMS, some ServiceTitan users may not be...
|
about 6 hours |
|
Sep 03, 2025
06:01 PM CEST
|
Minor
We are investigating a variety of reported issues such as SMS failures, financing, estimates and ...
|
about 4 hours |
|
Sep 03, 2025
05:03 PM CEST
|
Minor
We are currently experiencing issues with inbound sms processing, so ServiceTitan users may exper...
|
about 5 hours |
|
Sep 02, 2025
07:04 PM CEST
|
Minor
We’re actively working with our third-party provider to resolve a Content Delivery Network (CDN) ...
|
about 4 hours |
|
Aug 21, 2025
08:57 PM CEST
|
Minor
We are currently working to address intermittent stability issues that are impacting some Contact...
|
about 1 hour |
|
Aug 19, 2025
01:08 AM CEST
|
Minor
We are currently working to address intermittent stability issues that are impacting some Contact...
|
about 1 hour |
|
Aug 13, 2025
12:08 AM CEST
|
Major
We are currently experiencing issues with Contact Center Pro, so ServiceTitan users may be unable...
|
about 4 hours |
See what users are saying about ServiceTitan issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
There is an unknown connection issue between Cloudflare and the origin web server. As a result, the web page can not be displayed. Error Code 520.
Outbound - Outbound calls are slow to ring to the desk phone. It lags for a full minute after clicking the customer's number in ST..
Error code 520 when trying to connect.
Site not loading.
Incorrect accounting data.
Incorrect accounting data.
Site not loading.
Site not loading.
its - Site not loading.
Incorrect accounting data.
MIKE - Service Titan is down with a 520 error.
Jessica - Service titan office & mobile has been increasingly slow all day and now it is taking 5 minutes to book an appointment when it normally is instant..
Sarah - We are not getting message from the technicians or our customers text messages are not coming in. We can send text but not receive them .
Noah - We currently cannot send texts to our technicians..
Hunter - Phone calls through ServiceTitan are having connectivity / sound issues..
Tyler - SO slow. Click, wait multiple minutes, click again, wait again. Documents are blank when you try to print them. Error msg when trying to upload something. Unable to send PO's/ book jobs. .
Tanner - Service Titan is very slow..
Rachel - Service titan is running very slowly and taking forever to load anything.
Jon - Lost the ability to text message, all options have been removed. Lots of lagging on calls last few days, and crashes several times today for all staff..
Yaseen - Invoice page issues, slow, then throwing 2 error codes .
Sheri - Difficult to access screens. Keep getting "Unexpected HTTP status code (500)." errors..
Katie - Unable to log into any tenant. Whole office experiencing this issue (9 users presently).
Cody - Service titan will not load but all our other pages are fine. .
Christie - The system keeps crashing.
Anita - Service Titan keeps giving me errors. .
Sheri - Service Titan started giving errors while logged in. Closed the app and tried to log back in. Now 503 error..
Courtney - 503 server error Action Cancelled Error Complete work stoppage.
Cody - Service Titan 503 Error message.
Kim - Action cancelled and 503 errors.
Samantha - Website not working on the desktop version.
IsDown actively monitors the health of ServiceTitan and several major components.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ServiceTitan. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
ServiceTitan is a comprehensive field service management platform that offers features like phone systems, payment processing, site security, accounting integrations, and marketing tools.
Monitoring ServiceTitan since January 2023
Tracking 16 ServiceTitan services and regions
19 incidents in 2025
IsDown is a status page aggregator that monitors if ServiceTitan and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ServiceTitan, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ServiceTitan (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ServiceTitan's 16 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceTitan and other services.
IsDown checks ServiceTitan official status page for major/minor outages or downtimes. A major outage is when ServiceTitan experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceTitan experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceTitan outage, we send you an alert and update your dashboard and status page.
ServiceTitan and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ServiceTitan status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ServiceTitan publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ServiceTitan and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ServiceTitan but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceTitan and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of ServiceTitan and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ServiceTitan down?'
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While Downdetector relies on user-submitted reports to detect ServiceTitan outages, IsDown monitors ServiceTitan's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ServiceTitan status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including ServiceTitan in a single dashboard. | ||
| Instant ServiceTitan outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ServiceTitan official status and user-reported issues. | ||
| Maintenance feed for ServiceTitan | ||
| Granular alerts filtering by ServiceTitan components and regions. |
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ServiceTitan isn't down. You can check ServiceTitan status and incident details on the top of the page. IsDown continuously monitors ServiceTitan official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceTitan is currently operational. You can check ServiceTitan status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ServiceTitan being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ServiceTitan official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceTitan last outage was on October 20, 2025 with the title "Contact Center Pro - Intermittent issues affecting Voice Agent calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceTitan and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ServiceTitan is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceTitan's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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