Check if Service Fusion is down, official outages, user-reported issues, and outages map.
Service Fusion is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 71 incidents since started monitoring Service Fusion status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Service Fusion outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
07:40 AM EDT
|
Minor
A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We ...
|
about 12 hours |
Aug 13, 2025
07:27 AM EDT
|
Major
We are investigating reports of issues accessing admin.servicefusion.com and other domains. We wi...
|
about 3 hours |
Aug 11, 2025
04:42 PM EDT
|
Minor
We are currently investigating reports of slow response times when accessing estimates, jobs, and...
|
about 2 hours |
Jun 05, 2025
07:26 AM EDT
|
Major
We are currently investigating reports of receiving an Hmmm error upon log-in.
|
about 2 hours |
May 16, 2025
11:43 AM EDT
|
Minor
We are currently investigating reports of log-in issues and general system slowness.
|
about 5 hours |
Apr 07, 2025
09:01 AM EDT
|
Minor
We are currently investigating reports of access issues with admin.servicefusion.com, *.totalfsm....
|
about 3 hours |
Apr 07, 2025
07:31 AM EDT
|
Minor
We are currently investigating reports of access issues with admin.servicefusion.com, *.totalfsm....
|
about 1 hour |
Feb 26, 2025
11:44 AM EST
|
Minor
We are currently investigating reports of functionality concerns in our ServiceCall.ai platform.
|
about 3 hours |
Feb 10, 2025
09:00 AM EST
|
Minor
We are currently investigating reports of errors when saving customers, estimates, jobs, and invo...
|
about 3 hours |
Jan 21, 2025
07:37 AM EST
|
Major
We are currently investigating reports of updates not saving for estimates and jobs.
|
about 2 hours |
See what users are saying about Service Fusion issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Tony - Extremely slow and erroring out.
Unable to login into ServiceFusion.com account. Screen will not load. The companies main page works fine..
Brad - HMMMM. Something went wrong with your request. Pops up whenever trying to log in. .
Jamie - service fusion is not loading any content.
Thomas - Having trouble logging in this morning .
Bretta - Service Fusion is completely down. .
ashley - app cannot connect to server .
Allen - Unable to load the service fusion page.
Ken - Nothing is working website nor their app.
Lauren - Running super slow Lagging .
UIP - Desktop & Mobile are offline - Atlanta, GA.
Mary - The admin portal is down..
Component | Status |
---|---|
Admin System - admin.servicefusion.com | OK |
Worker App | OK |
vip1, vip2 and other *.totalfsm.com domains | OK |
QuickBooks Desktop Integration | OK |
QuickBooks Online Integration | OK |
Customer Web Portal & Customer Apps | OK |
API (beta) | OK |
FusionPay | OK |
Field service management software that integrates with QuickBooks, offers a customer portal, payment processing, administrative tools, a worker app, and API access.
Monitoring Service Fusion since December 2021
Tracking 8 Service Fusion services and regions
10 incidents in 2025
IsDown is a status page aggregator that monitors if Service Fusion and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Service Fusion, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Service Fusion (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Service Fusion's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Service Fusion and other services.
IsDown checks Service Fusion official status page for major/minor outages or downtimes. A major outage is when Service Fusion experiences a critical issue that severely affects one or more services/regions. A minor incident is when Service Fusion experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Service Fusion outage, we send you an alert and update your dashboard and status page.
Service Fusion and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Service Fusion status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Service Fusion publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Service Fusion and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Service Fusion but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Service Fusion and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Service Fusion and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Service Fusion down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Service Fusion outages, IsDown monitors Service Fusion's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Service Fusion status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Service Fusion in a single dashboard. | ||
Instant Service Fusion outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Service Fusion official status and user-reported issues. | ||
Maintenance feed for Service Fusion | ||
Granular alerts filtering by Service Fusion components and regions. |
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Service Fusion isn't down. You can check Service Fusion status and incident details on the top of the page. IsDown continuously monitors Service Fusion official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Service Fusion is currently operational. You can check Service Fusion status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Service Fusion being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Service Fusion official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Service Fusion last outage was on October 20, 2025 with the title "AWS Recovery"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Service Fusion and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Service Fusion is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Service Fusion's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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