Service Fusion status updated a few minutes ago
Service Fusion is working normally
This chart shows the number of user-reported issues for Service Fusion service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Service Fusion is down. The map shows recent Service Fusion outages from around the world.
Service Fusion Outage MapSee what users report when Service Fusion is down and how Service Fusion outages affect them.
Mark - Not working. appears service is down.
Richard - The customer portal is down. Support is not answering..
In the last 90 days, Service Fusion had 4 incidents (1 major outage and 3 minor incidents) with a median duration of 3 hours 51 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Service Fusion status history below. IsDown detects when Service Fusion is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Investigating reports of various 'Hmmm' errors received while operating in Service Fusion.
|
Jan 08, 2026 at 05:30 PM UTC
|
34 minutes |
|
We are currently investigating reports of syncing issues with QuickBooks Online. Syncing with Qui...
|
Dec 18, 2025 at 02:03 PM UTC
|
about 2 hours |
|
We are actively investigating reports of errors occurring during the creation of new customer rec...
|
Dec 12, 2025 at 01:02 AM UTC
|
about 14 hours |
|
We are aware of the global Cloudflare outage occurring today, Tuesday, November 18, 2025, which i...
|
Nov 18, 2025 at 02:18 PM UTC
|
about 5 hours |
|
A fix has been implemented to assist in the recovery of AWS issues from the period of 10 /19. We ...
|
Oct 20, 2025 at 11:40 AM UTC
|
about 12 hours |
|
We are investigating reports of issues accessing admin.servicefusion.com and other domains. We wi...
|
Aug 13, 2025 at 11:27 AM UTC
|
about 3 hours |
|
We are currently investigating reports of slow response times when accessing estimates, jobs, and...
|
Aug 11, 2025 at 08:42 PM UTC
|
about 2 hours |
|
We are currently investigating reports of receiving an Hmmm error upon log-in.
|
Jun 05, 2025 at 11:26 AM UTC
|
about 2 hours |
|
We are currently investigating reports of log-in issues and general system slowness.
|
May 16, 2025 at 03:43 PM UTC
|
about 5 hours |
|
We are currently investigating reports of access issues with admin.servicefusion.com, *.totalfsm....
|
Apr 07, 2025 at 01:01 PM UTC
|
about 3 hours |
Check if any Service Fusion component is down. View the current status of 8 services and regions.
| Component | Status |
|---|---|
| Admin System - admin.servicefusion.com | OK |
| API (beta) | OK |
| Customer Web Portal & Customer Apps | OK |
| FusionPay | OK |
| QuickBooks Desktop Integration | OK |
| QuickBooks Online Integration | OK |
| vip1, vip2 and other *.totalfsm.com domains | OK |
| Worker App | OK |
IsDown has monitored Service Fusion continuously since December 2021, tracking this Construction & Field Services for 4 years. Over that time, we've documented 75 outages and incidents, averaging 1.6 per month. When Service Fusion goes down, incidents typically resolve within 332 minutes based on historical data.
We monitor Service Fusion's official status page across 8 components. IsDown interprets Service Fusion statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Service Fusion is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Service Fusion status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Service Fusion's status page every few minutes, across all 8 components. We combine official status data with user reports to detect when Service Fusion is down, often before the vendor announces it.
When Service Fusion status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Service Fusion official status page for major/minor outages or downtimes. A major outage is when Service Fusion experiences a critical issue that severely affects one or more services/regions. A minor incident is when Service Fusion experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Service Fusion outage, we send you an alert and update your dashboard and status page.
Service Fusion and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Service Fusion status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Service Fusion publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Service Fusion and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Service Fusion is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Service Fusion health alongside all your other vendors in a single view.
Get notified when Service Fusion is down. Filter by severity to skip noise.
Route Service Fusion outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Service Fusion service status with your team or customers on a branded page.
Looking for Service Fusion outage alerts like Downdetector? IsDown monitors Service Fusion's official status page for verified incident data, not just user reports. Know exactly when Service Fusion is down, which components are affected, and when service health is restored. Here's why official Service Fusion status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Service Fusion status page monitoring. Know when Service Fusion is down with real time incident details. | ||
| Monitor 5,420+ services including Service Fusion in a single dashboard. | ||
| Instant Service Fusion outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Service Fusion official status plus user reports for early outage detection. | ||
| Maintenance feed for Service Fusion | ||
| Granular alerts filtering by Service Fusion components and regions. |
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Service Fusion isn't down. You can check Service Fusion status and incident details on the top of the page. IsDown continuously monitors Service Fusion official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Service Fusion is currently operational. You can check Service Fusion status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Service Fusion being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Service Fusion official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Service Fusion last outage was on January 08, 2026 with the title "'Hmmm' errors"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Service Fusion and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Service Fusion is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Service Fusion's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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