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Outage in Service Fusion

New Customer Creation

Resolved Minor
December 11, 2025 - Started about 1 month ago - Lasted about 14 hours
Official incident page

Incident Report

We are actively investigating reports of errors occurring during the creation of new customer records. All other system functions remain operational at this time. Our team is working to identify the root cause and implement a resolution as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2025 02:36PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 12/12/2025 01:45AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 12/12/2025 01:02AM

We are actively investigating reports of errors occurring during the creation of new customer records. All other system functions remain operational at this time. Our team is working to identify the root cause and implement a resolution as quickly as possible.

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