Outage in ServiceChannel

Supply Manager - Temporary Disruption

Resolved Major

July 18, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently dealing with a temporary disruption in our third-party Supply Manager service. At the moment, you may notice that the Supply Manager is not functioning as it should. The issue has been reported to their team, and they are actively investigating to pinpoint the cause.

Components affected

ServiceChannel Supply Manager

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/19/2024 03:08AM

This incident has been resolved. All services are working as expected.

MONITORING over 1 year ago - at 07/19/2024 02:59AM

A fix has been implemented by our third party provider. We are monitoring the results to ensure there are no further issues.

IDENTIFIED over 1 year ago - at 07/18/2024 11:43PM

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