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Outage in Seton Hall University

AWS Outage Impacting Multiple Services

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted about 18 hours
Official incident page

Incident Report

The Department of Information Technology is monitoring a service disruption affecting Canvas due to a widespread Amazon Web Services (AWS) outage. While the system remains available, some Canvas features may experience degraded performance. The vendor is actively working to resolve the issue, and we will provide updates as they become available. You can follow the official status of the issue on the Instructure Status Page:https://status.instructure.com/

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/21/2025 11:32AM

Services have been restored.

MONITORING 6 months ago - at 10/21/2025 12:49AM

We are continuing to monitor the recovery of services impacted by the earlier AWS outage. Functionality has been restored for the affected platforms, and we are observing for ongoing stability.

We will provide further updates if the situation changes.

IDENTIFIED 6 months ago - at 10/20/2025 08:52PM

We are actively monitoring the ongoing AWS outage, which is currently affecting several services, including Canvas and Ellucian platforms. We will continue to provide updates as more information becomes available.

IDENTIFIED 6 months ago - at 10/20/2025 08:18PM

We are actively monitoring the ongoing Canvas performance issues and the effects of the AWS outage. We will share updates as more information becomes available.

IDENTIFIED 6 months ago - at 10/20/2025 05:05PM

The Department of Information Technology is monitoring a service disruption affecting Canvas due to a widespread Amazon Web Services (AWS) outage.

While the system remains available, some Canvas features may experience degraded performance. The vendor is actively working to resolve the issue, and we will provide updates as they become available.

You can follow the official status of the issue on the Instructure Status Page:https://status.instructure.com/

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