Outage in Seton Hall University
Touchnet Service Disruption
Resolved MajorIncident Report
The Department of Information Technology is investigating an issue impacting students' ability to view accurate account balances and complete transactions in Touchnet.
At this time, student balances may appear incorrect, not display, or not properly post to Banner. As a result, students and authorized users may be unable to accurately view account details or manage payments.
Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/28/2026 02:22AM
The issue impacting students' ability to view accurate account balances and complete transactions in Touchnet has been resolved.
If you continue to experience any issues, please contact the Technology Service Desk for assistance.
INVESTIGATING
22 days ago - at 03/27/2026 08:28PM
The Department of Information Technology is investigating an issue impacting students' ability to view accurate account balances and complete transactions in Touchnet.
At this time, student balances may appear incorrect, not display, or not properly post to Banner. As a result, students and authorized users may be unable to accurately view account details or manage payments.
Updates will be provided as more information becomes available. We apologize for the inconvenience and appreciate your patience.
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