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Outage in Sevalla

Elevated Dashboard Load Times and Intermittent Accessibility

Resolved Major
June 22, 2026 - Started 26 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

The Sevalla dashboard experienced elevated load times and intermittent accessibility issues lasting approximately 4.6 hours. To apply a fix, the dashboard was briefly taken offline, while all hosted customer applications and APIs remained fully operational throughout. The issue was resolved after the fix was implemented and load times returned to normal.

We are currently investigating an issue causing elevated load times on the Sevalla dashboard. Some users may also experience intermittent errors or difficulty accessing the dashboard entirely. Our team is actively working to identify the root cause and restore full performance.
Components affected
Sevalla Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 06/22/2026 03:53PM

The performance and accessibility issues affecting the Sevalla dashboard have been resolved.

Thank you for your patience and understanding while we worked to resolve this.

MONITORING 26 days ago - at 06/22/2026 03:21PM

We have implemented a fix to resolve the underlying performance issues and are currently restoring access to the Sevalla dashboard. Initial metrics show that load times have returned to normal operating parameters. We are closely monitoring the system to ensure stability before fully closing this incident.

IDENTIFIED 26 days ago - at 06/22/2026 02:50PM

As part of our ongoing investigation, we need to temporarily take the Sevalla dashboard offline to apply a necessary fix. We expect this downtime to be short. Please note that all hosted customer applications and APIs remain fully operational and unaffected by this maintenance. We will provide an update as soon as the dashboard is brought back online.

INVESTIGATING 26 days ago - at 06/22/2026 01:52PM

We are continuing our investigation into the elevated load times and accessibility issues affecting the Sevalla dashboard. Our engineering team is currently analyzing performance metrics and infrastructure logs to isolate the root cause.

We appreciate your patience.

INVESTIGATING 26 days ago - at 06/22/2026 11:19AM

We are currently investigating an issue causing elevated load times on the Sevalla dashboard. Some users may also experience intermittent errors or difficulty accessing the dashboard entirely. Our team is actively working to identify the root cause and restore full performance.

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