Outage in Seven Senders

SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API

Resolved Major
January 03, 2024 - Started over 1 year ago - Lasted 23 minutes
Official incident page

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Outage Details

Dear customer, due to the unavailability of the carrier's API, we are currently not able to create SDA/Poste Italiane IT labels. We reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of SDA/Poste Italiane IT! Please note this only affects SDA/Poste Italiane IT all other carriers are up and running!
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/03/2024 02:47PM

The API of SDA/Poste Italiane is back to normal and the label creation is successful again.
We apologize on behalf of the carrier for the inconvenience!

INVESTIGATING over 1 year ago - at 01/03/2024 02:30PM

Dear customer, due to the unavailability of the carrier's API, we are currently not able to create SDA/Poste Italiane IT labels.
We reached out to the carrier and waiting for them to resolve the issue.

We apologize for the inconvenience on behalf of SDA/Poste Italiane IT!

Please note this only affects SDA/Poste Italiane IT all other carriers are up and running!

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