Outage in Seven Senders

Missing tracking updates of Swiss Post Shipments

Resolved Major
April 14, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We are not receiving tracking updates from Swiss Post. Our team is in contact with the carrier. We are actively working on resolving the issue with the highest priority.
Components affected
Seven Senders Tracking
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/15/2025 02:27PM

To maintain the tracking quality, we are using a different source of tracking until the carrier fixes the issue.

IDENTIFIED 2 months ago - at 04/15/2025 05:02AM

Swiss Post has confirmed that they detected problems with the generation of reports and are working hard to fix them.

INVESTIGATING 2 months ago - at 04/14/2025 02:13PM

We are not receiving tracking updates from Swiss Post. Our team is in contact with the carrier.
We are actively working on resolving the issue with the highest priority.

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