Outage in Seven Senders

Correos API down

Resolved Major
August 26, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear customers, currently the API of Correos-ES is unavailable. Therefore we are not able to create return labels for the carrier Correos-ES. We already reached out to the carrier and waiting for them to resolve the issue. We apologize for the inconvenience on behalf of Correos-ES! Please note this only affects Correos-ES. All other carriers are up and running!
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/26/2024 11:30AM

This incident has been resolved by Correos-ES and labels are generated again.

IDENTIFIED 3 months ago - at 08/26/2024 08:52AM

The technical department of Correos-ES identified an incident and is looking into it.

INVESTIGATING 3 months ago - at 08/26/2024 08:47AM

Dear customers,

currently the API of Correos-ES is unavailable. Therefore we are not able to create return labels for the carrier Correos-ES.

We already reached out to the carrier and waiting for them to resolve the issue.

We apologize for the inconvenience on behalf of Correos-ES!

Please note this only affects Correos-ES. All other carriers are up and running!

Latest Seven Senders outages

Label Service - Certain carriers unavailable - about 1 month ago
7S Return Portal Temporarily Unavailable - about 2 months ago
DPD France label creation problem - 3 months ago
Post AT - Creation of return labels not possible due to issues of the carriers API - 4 months ago
Post NL API - degraded performance when creating labels for some requests - 4 months ago

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