Outage in Seven Senders

Shipping labels partially unavailable due to service suppliers

Resolved Major
November 18, 2025 - Started 20 days ago - Lasted about 5 hours
Official incident page

Incident Report

You may experience intermittent errors when attempting to generate labels due to an upstream issue with Cloudflare. We are working closely with our partners to restore full stability immediately. We sincerely apologize for the interruption.
Components affected
Seven Senders Label API

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 11/18/2025 06:02PM

This incident has been resolved.

MONITORING 20 days ago - at 11/18/2025 04:43PM

Since 16:30, we have not observed any missing label requests related to the issue described. We will continue to monitor the situation closely.

IDENTIFIED 20 days ago - at 11/18/2025 02:09PM

It has been reported that Cloudflare has identified the root cause of the issue and is working to restore services.

INVESTIGATING 20 days ago - at 11/18/2025 12:47PM

You may experience intermittent errors when attempting to generate labels due to an upstream issue with Cloudflare. We are working closely with our partners to restore full stability immediately. We sincerely apologize for the interruption.

Latest Seven Senders outages

Service Degradation Caused by Cloudflare Incident - 3 days ago
SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API - 27 days ago
SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API Impact - 28 days ago
Packeta - Shipping labels unavailable due to unavailability of carrier API - about 2 months ago
SDA/Poste Italiane IT - Shipping labels unavailable due to unavailability of carrier API - 2 months ago

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