Outage in Shakepay
Web app, API performance degraded
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Shakepay Mobile apps Shakepay Authentication Shakepay Buy and sell Shakepay WebsiteLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/27/2025 11:17AM
This incident has been resolved.
MONITORING
3 days ago - at 10/27/2025 11:17AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 10/27/2025 10:49AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 days ago - at 10/27/2025 10:48AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 days ago - at 10/27/2025 10:39AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 10/27/2025 10:36AM
We are currently investigating this issue.
Latest Shakepay outages
ETH Cashins Delayed - 15 days ago
ETH Cash-out delayed - 20 days ago
Issue with background or scheduled jobs, notifications - 22 days ago
SMS Delivery Issues Affecting Sign-In and Sign-Up - 27 days ago
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