Outage in Shakepay
Web app, API performance degraded
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
Shakepay Mobile apps Shakepay Authentication Shakepay Buy and sell Shakepay WebsiteLatest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 10/27/2025 11:17AM
This incident has been resolved.
MONITORING
24 days ago - at 10/27/2025 11:17AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
24 days ago - at 10/27/2025 10:49AM
We are continuing to work on a fix for this issue.
IDENTIFIED
24 days ago - at 10/27/2025 10:48AM
We are continuing to work on a fix for this issue.
IDENTIFIED
24 days ago - at 10/27/2025 10:39AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
24 days ago - at 10/27/2025 10:36AM
We are currently investigating this issue.
Latest Shakepay outages
Email Deliverability Issue - 6 days ago
Delayed Incoming E-Transfers - 6 days ago
Web app, API performance degraded - 8 days ago
Our mobile and web are slow to respond - 10 days ago
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