Outage in Shakepay

Widespread Service Unavailability

Resolved Major

July 08, 2026 - Started 13 days ago - Lasted 32 minutes
Official incident page

Incident Report

We are currently investigating an issue causing widespread service unavailability for some customers. During this time, you may be unable to access the Shakepay app or experience failures when attempting to use core features. Our team is actively investigating the issue and working to restore service as quickly as possible. We apologize for the disruption and will provide another update as soon as we have more information.

Components affected

Shakepay Buy and sell Shakepay Website Shakepay Interac e-Transfer funding Shakepay Interac e-Transfer cashouts Shakepay Bitcoin cashouts Shakepay Mobile apps Shakepay Bitcoin funding Shakepay Ethereum cashouts Shakepay Wire transfer cashouts Shakepay Authentication Shakepay Ethereum funding Shakepay Wire transfer funding

Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 07/08/2026 06:59PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 07/08/2026 06:32PM

We are currently investigating an issue causing widespread service unavailability for some customers. During this time, you may be unable to access the Shakepay app or experience failures when attempting to use core features.

Our team is actively investigating the issue and working to restore service as quickly as possible.

We apologize for the disruption and will provide another update as soon as we have more information.

Latest Shakepay outages

Etransfer Outage - 13 days ago

Crypto Transactions delayed - about 1 month ago

Performance degraded: In-app Card screen - 2 months ago

e-Transfer Delayed - 2 months ago

Bill Payments outage - 2 months ago

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