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Outage in Shakepay

Problems with Interac e-Transfer Request Money

Resolved Major
September 10, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/10/2026 06:25PM

This incident has been resolved.

MONITORING 13 days ago - at 09/10/2026 04:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 13 days ago - at 09/10/2026 04:03PM

We are experiencing performance issues on the request money feature and are working on a fix.

INVESTIGATING 13 days ago - at 09/10/2026 04:01PM

We are currently investigating this issue.

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