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Outage in ShareGate

ShareGate Protect - Intermittent Access Issues

Resolved Major
March 13, 2026 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing intermittent issues with ShareGate Protect. The application may not be accessible at times. Our team is actively investigating and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 03/13/2026 05:08PM

Thanks for bearing with us! Our team has resolved the issue. If you're still experiencing any issues, please reach out to support@sharegate.com.

MONITORING about 8 hours ago - at 03/13/2026 01:48PM

The elevated resource utilization on the database server has been mitigated. Services are operating normally. The team is actively monitoring to ensure stability. We'll provide a further update if anything changes.

INVESTIGATING about 8 hours ago - at 03/13/2026 01:20PM

We are continuing to investigate this issue.

INVESTIGATING about 8 hours ago - at 03/13/2026 01:18PM

We are currently experiencing intermittent issues with ShareGate Protect. The application may not be accessible at times. Our team is actively investigating and will provide updates as more information becomes available.

Latest ShareGate outages

Login timeout issues - about 1 year ago
Due to unexpected behaviour, some tenants may have experienced an unresponsive UI and erroneous Group Inactivity notifications. This has now been resolved. - about 2 years ago
ShareGate is currently experiencing responsiveness issues - almost 3 years ago
ShareGate is experiencing M365 syncing issues - about 3 years ago
ShareGate is currently experiencing latency issues - about 3 years ago

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