Outage in Sharetribe

We are investigating an issue making the system partly unresponsive

Resolved Major
January 03, 2024 - Started almost 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are investigating an issue making the system partly unresponsive
Components affected
Sharetribe Flex Marketplace API Sharetribe Flex Integration API Sharetribe Flex Authentication API Sharetribe Flex Console

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/04/2024 09:13AM

The attack has subsided. The mitigations we put in place were successful in keeping Sharetribe systems fully operational.

MONITORING almost 2 years ago - at 01/03/2024 09:02AM

We are under a DDoS attack but have managed to mitigate the attack and system is currently operating normally. We continue to monitor the issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 08:52AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 08:23AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 08:15AM

The system is under a potential DDoS attack. We are investigating the situation and trying to bring the system back up.

INVESTIGATING almost 2 years ago - at 01/03/2024 08:06AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 07:53AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 07:39AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 01/03/2024 07:31AM

We are investigating an issue making the system partly unresponsive

Latest Sharetribe outages

Partial degradation in Sharetribe subscription management and customer support system - 11 days ago
Delays in Event processing - about 1 year ago
Elevated API error rates - about 1 year ago
Delay in event processing - over 1 year ago
Delay in search indexing - almost 2 years ago

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