Outage in SharpSpring

Widgets from Custom Reports and Launchpad are not loading for some customers

Resolved Minor
August 09, 2025 - Started 16 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Report widgets from the Launchpad and Custom Reports are not loading for some customers. Our team is currently investigating the issue. We will provide further updates as they become available. Thank you for your patience.
Components affected
SharpSpring Reporting
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/09/2025 12:58AM

Our team has implemented a fix to the Launchpad and Custom Report widget errors. If you continue to experience this, please contact Support.

INVESTIGATING 16 days ago - at 08/09/2025 12:01AM

Report widgets from the Launchpad and Custom Reports are not loading for some customers. Our team is currently investigating the issue. We will provide further updates as they become available. Thank you for your patience.

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