Outage in SharpSpring

General Performance Issues Across the Application

Resolved Major
August 29, 2025 - Started 18 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team have identified an issue impacting some accounts that may cause general performance issues using several areas of the platform. Our team is aware of the root cause and working to restore full functionality for all users as quickly as possible. We will update this status page with more information as soon as it is available.
Components affected
SharpSpring Application
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 08/29/2025 07:53PM

Our team has continued monitoring the platform and confirmed that all systems are now operating normally.

If you continue to experience any issues within the platform, please reach out to Support for assistance.

MONITORING 18 days ago - at 08/29/2025 06:40PM

Our team have restored the application and are monitoring current performance. At this time, some users may still see slight delays loading certain pages, such as the contact manager or email editor.

Our team will continue monitoring performance of the site. We will provide further updates to this status page.

IDENTIFIED 18 days ago - at 08/29/2025 05:11PM

Our team have identified an issue impacting some accounts that may cause general performance issues using several areas of the platform. Our team is aware of the root cause and working to restore full functionality for all users as quickly as possible.

We will update this status page with more information as soon as it is available.

Latest SharpSpring outages

Widgets from Custom Reports and Launchpad are not loading for some customers - about 1 month ago
API timeout errors for some customers - 2 months ago
Upstream Web Connectivity Issues and Application Loading Delays - 3 months ago
Server Error when Exporting Email Reports - 3 months ago
Forms not Loading for some customers - 4 months ago

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