Outage in Sherpany

Sherpany document preview in the Library

Resolved Minor
July 21, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating why documents after upload can't be previewed immediately.
Components affected
Sherpany Application

Need to monitor Sherpany outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/21/2023 02:31PM

This incident has been resolved.

MONITORING over 2 years ago - at 07/21/2023 02:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/21/2023 01:15PM

We identified the problem. The documents are being uploaded however the preview of the document uploaded in the last 20 minutes in the Library is not working. We are working on the solution.

INVESTIGATING over 2 years ago - at 07/21/2023 12:54PM

We are currently investigating why documents after upload can't be previewed immediately.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook