Outage in Sherweb

Storage issue with Veeam Cloud Connect USA

Resolved Minor
October 15, 2024 - Started 2 months ago - Lasted 34 minutes
Official incident page

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Outage Details

A possible issue affecting Billing Integrations, Sherweb Hosted Services, External Marketplace Services, Technical Support services has been detected. Symptoms : Cloud storage unavailable. Our system administrators are investigating to determine the cause and potential impact. Please check back with this status page for developments regarding this issue. Thank you for your patience. Our apologies for any inconvenience caused. Best regards, The Sherweb Technical Support Team
Components affected
Sherweb Cloud PBX Sherweb IVR Sherweb Cloud Servers – Ashburn, USA Sherweb Billing API Sherweb Shopping API Sherweb ConnectWise Sherweb Outgoing Calls Sherweb UCaaS - Managed Teams Voice Sherweb SignNow Sherweb Global Relay Sherweb Incoming Calls Sherweb Veeam Cloud Connect - Ashburn, USA Sherweb External Service Providers (ISP, PSTN) Sherweb Data Warehouse Sherweb Presence / Busy Lamp Field Sherweb MalwareBytes Sherweb Veeam Cloud Backup and Recovery - Ashburn, USA Sherweb Veeam Cloud Backup and Recovery - Montreal, Canada Sherweb Outgoing calls Sherweb Nerdio Sherweb Microsoft Exchange Sherweb Trend-Micro Sherweb Canada East 1 Sherweb Canada Sherweb USA Sherweb In-House Archiving Sherweb Office 365 Sherweb Performance Cloud VMware – Montreal, Canada Sherweb Performance Cloud VMware – Ashburn, USA Sherweb Cloud Servers – Montreal, Canada Sherweb Dedicated Servers – Charlotte, USA Sherweb Europe Sherweb Canada Sherweb Online Backup Sherweb Acronis Sherweb Dropsuite Sherweb Office Protect Sherweb QuickBooks Online Sherweb Performance Cloud VMware - Quebec, Canada Sherweb External Marketplace Services Sherweb External Service Providers (ISP, PSTN) Sherweb Production Sherweb Cloud Databases – Montreal, Canada Sherweb Exchange 2016 Sherweb Fax Services Sherweb API Sherweb Bitdefender Sherweb QuickBooks Desktop Sherweb Office Protect Alliance Sherweb United States East 1 Sherweb Performance Cloud VMware – Charlotte, USA Sherweb FAX Sherweb Veeam Cloud Connect Sherweb Self-Service Portal Sherweb Performance Cloud Sherweb Cloud Servers – Charlotte, USA Sherweb Dynamics 365 Sherweb Pre-Production Sherweb Azure Sherweb SMS Sherweb Tigerpaw Sherweb PBXPro Multi-tenant Solution Sherweb Shopping Cart Sherweb Google Workspace Sherweb Microsoft 365 Sherweb LastPass - United States Sherweb MFA: SMS Sherweb General Sherweb General Sherweb General Sherweb General Sherweb General Sherweb Cumulus Portal Sherweb General Sherweb Incoming Calls Sherweb C2 ITSM Sherweb SyncMonkey Sherweb LetsSignIt Sherweb Billing Integrations Sherweb Veeam Cloud Connect - Quebec, Canada Sherweb MS Teams Connector Sherweb Autotask Sherweb M365 backup powered by Veeam Sherweb Kaseya Sherweb Customer Self-Care Portal Sherweb Technical Support Sherweb Exchange 2019 Sherweb MFA: Email Sherweb Dedicated VM PBX Hosts Sherweb Account manager Sherweb Microsoft Sherweb LastPass Sherweb Kaseya Sherweb Veeam Cloud Connect Sherweb Self-Service Portal Sherweb Hosted Services Sherweb Nimble CRM Sherweb Proofpoint Sherweb Pulsar360 Sherweb Protected Trust Sherweb PurelyHR Sherweb QuickBooks Online Sherweb QuickHelp Sherweb Veeam Cloud Connect
Latest Updates ( sorted recent to last )
INFORMATIONAL 2 months ago - at 10/15/2024 10:30PM

A possible issue affecting Billing Integrations, Sherweb Hosted Services, External Marketplace Services, Technical Support services has been detected. Symptoms : Cloud storage unavailable.
Our system administrators are investigating to determine the cause and potential impact.
Please check back with this status page for developments regarding this issue.
Thank you for your patience. Our apologies for any inconvenience caused.
Best regards,
The Sherweb Technical Support Team

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