Outage in Shift4
GiftCards Transactions Failing
Resolved MajorIncident Report
Incident:
Shift4 is aware of an issue processing a small number of gift card transactions. These issues may cause processing delays or result in an inability to receive authorizations. The problem is currently under investigation.
Merchants can accept an alternate form of payment or retry the gift card once the issue is resolved.
Components affected
Shift4 OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/24/2026 08:25PM
The incident has been resolved.
IDENTIFIED
about 1 month ago - at 04/24/2026 06:41PM
Incident:
Shift4 is aware of an issue processing a small number of gift card transactions. These issues may cause processing delays or result in an inability to receive authorizations. The problem is currently under investigation.
Merchants can accept an alternate form of payment or retry the gift card once the issue is resolved.
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