Outage in Shift4

Shift4 Dine

Resolved Major

August 23, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating. These errors may result in the following types of issues: • Shift4 Dine Yellow bars. • Shift4 One / Duo Errors • Online Ordering / QRPay Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 08/23/2026 06:46PM

The incident has been resolved.

MONITORING 3 days ago - at 08/23/2026 05:18PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 days ago - at 08/23/2026 05:12PM

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.

INVESTIGATING 3 days ago - at 08/23/2026 05:12PM

INVESTIGATING 3 days ago - at 08/23/2026 04:48PM

Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating.

These errors may result in the following types of issues:

• Shift4 Dine Yellow bars.
• Shift4 One / Duo Errors
• Online Ordering / QRPay Errors

We will provide updates as they become available.

Thanks for your patience; we apologize for the inconvenience.

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