Outage in shipcloud

DHL CIG Web Service: Partially Degraded Performance

Resolved Minor
March 17, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

The DHL CIG (Customer Integration Gateway) Web Service is partially slow (slower than 5s) in responding to our requests. We received the following information from DHL: > Guten Tag, > > seit ca. 10:00 Uhr treten Störungen bei den Retoure API auf. Wir informieren Sie, sobald die Störung behoben ist. > > Mit freundlichen Grüßen > Ihr Entwicklerportal Post & Paket Team > > --------------------------- > > Good day, > > since about 10:00 a.m., there have been disruptions in the returns API. We will inform you as soon as the disruption has been resolved. > > Sincerely > Your Developer Portal Team Post & Paket
Components affected
shipcloud DHL
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/17/2023 01:00PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/17/2023 11:16AM

The DHL CIG (Customer Integration Gateway) Web Service is partially slow (slower than 5s) in responding to our requests.

We received the following information from DHL:

> Guten Tag,
>
> seit ca. 10:00 Uhr treten Störungen bei den Retoure API auf. Wir informieren Sie, sobald die Störung behoben ist.
>
> Mit freundlichen Grüßen
> Ihr Entwicklerportal Post & Paket Team
>
> ---------------------------
>
> Good day,
>
> since about 10:00 a.m., there have been disruptions in the returns API. We will inform you as soon as the disruption has been resolved.
>
> Sincerely
> Your Developer Portal Team Post & Paket

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