Outage in ShipEngine
Account Dashboard Access Issues
Resolved MajorIncident Report
We are currently investigating an issue which is preventing user login to the account dashboard.
Components affected
ShipEngine API DashboardTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/21/2025 10:15PM
This incident has been resolved.
MONITORING
8 months ago - at 08/21/2025 08:24PM
Issues with the framework underlying dashboard login have been resolved allowing for user logins to succeed.
We are monitoring to ensure a complete resolution.
INVESTIGATING
8 months ago - at 08/21/2025 06:23PM
We are currently investigating an issue which is preventing user login to the account dashboard.
Latest ShipEngine outages
Elevated rate of timeouts - 6 days ago
Elevated rate of timeouts - 10 days ago
Account Dashboard - Problem displaying some active carrier connections - about 2 months ago
Middle East Service Disruptions - about 2 months ago
Elevated rate of timeouts - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
