Check if ShipEngine is down, official outages, user-reported issues, and outages map.
ShipEngine is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 200 incidents since started monitoring ShipEngine status in April 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShipEngine outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
11:48 AM EDT
|
Major
ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue....
|
about 24 hours |
|
Sep 23, 2025
10:09 AM EDT
|
Major
We are investigating reports of the following errors being returned at a high rate when attemptin...
|
about 3 hours |
|
Sep 05, 2025
03:31 PM EDT
|
Minor
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled wit...
|
21 days |
|
Aug 25, 2025
05:41 PM EDT
|
Minor
To comply with new customs regulations, carriers, including
|
Ongoing |
|
Aug 21, 2025
02:23 PM EDT
|
Major
We are currently investigating an issue which is preventing user login to the account dashboard.
|
about 4 hours |
|
Aug 14, 2025
11:35 AM EDT
|
Minor
We are aware of an issue impacting rates provided by UPS when generating rates and labels.
This ...
|
about 1 hour |
|
Aug 12, 2025
12:01 PM EDT
|
Minor
We are investigating an issue that is leading to a higher than normal rate of timeouts and slow r...
|
about 1 hour |
|
Aug 01, 2025
08:02 AM EDT
|
Major
The error " The request failed with HTTP status 401: Unauthorized." continues to be observed inte...
|
about 10 hours |
|
Jul 31, 2025
11:35 AM EDT
|
Minor
Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label c...
|
7 minutes |
See what users are saying about ShipEngine issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Jamie - Our operators are getting sporadic gateway timeouts when requesting rates from them. Their support says: It's currently outside of regular business hours (M-F 9am-5pm CST). Feel free to message us and we'll get back to you as soon as we can!.
Chiranthan - Fedex integration is down.
Destinee - getting error message when trying to add funds...
Nina - Ship engine is not opening for me, when I try to login.
Sean - FedEx & UPS label creation.
Mike - No response given, no labels getting produced..
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ShipEngine. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
ShipEngine is a shipping API that integrates various carriers like FedEx, UPS, and DHL for label creation, tracking, and rate management.
Monitoring ShipEngine since April 2021
Tracking 63 ShipEngine services and regions
25 incidents in 2025
IsDown is a status page aggregator that monitors if ShipEngine and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShipEngine, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ShipEngine (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of ShipEngine's 63 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipEngine and other services.
IsDown checks ShipEngine official status page for major/minor outages or downtimes. A major outage is when ShipEngine experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShipEngine experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShipEngine outage, we send you an alert and update your dashboard and status page.
ShipEngine and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ShipEngine status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipEngine publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipEngine and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShipEngine but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShipEngine and other services.
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IsDown integrates with 20+ tools. Connect the status of ShipEngine and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShipEngine down?'
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While Downdetector relies on user-submitted reports to detect ShipEngine outages, IsDown monitors ShipEngine's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ShipEngine status page monitoring with real-time incident details. | ||
| Monitor 4,600+ services including ShipEngine in a single dashboard. | ||
| Instant ShipEngine outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ShipEngine official status and user-reported issues. | ||
| Maintenance feed for ShipEngine | ||
| Granular alerts filtering by ShipEngine components and regions. |
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ShipEngine isn't down. You can check ShipEngine status and incident details on the top of the page. IsDown continuously monitors ShipEngine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipEngine is currently operational. You can check ShipEngine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipEngine might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipEngine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipEngine last outage was on November 07, 2025 with the title "UPS Aircraft Accident Impacts"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipEngine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipEngine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipEngine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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