ShipEngine is operational
Updated
Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels. For Ground Sav...
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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Chiranthan
Fedex integration is down
Destinee
getting error message when trying to add funds..
Nina
Ship engine is not opening for me, when I try to login
Sean
FedEx & UPS label creation
Mike
No response given, no labels getting produced.
IsDown has tracked 181 incidents since started monitoring ShipEngine status in April 2021.
about 1 month ago · lasted about 7 hours
There is currently a technical issue preventing most chat messaged from reaching the support team via in-dashboard chat. We are currently working to correct this issue to restore chat capabilities. In the meantime the support team may be reached... More details
about 1 month ago · lasted about 18 hours
ShipEngine is aware of the technical issues impacting Canada Post. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience! You can also check the status at the carrier'... More details
We've tracked and collected 181 incidents since started monitoring ShipEngine status
Monitoring 63 ShipEngine services and regions
6 incidents in 2025
Number of Incidents
1 issues
Last incident
22 days ago
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
ShipEngine isn't down. You can check ShipEngine status and incident details on the top of the page. IsDown continuously monitors ShipEngine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipEngine is currently operational. You can check ShipEngine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipEngine might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipEngine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipEngine last outage was on April 02, 2025 with the title "UPS SurePost & Ground Saver Changes"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipEngine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShipEngine with maximum flexibility
IsDown monitors ShipEngine for major outages. A major outage is when ShipEngine experiences a critical issue that severely affects one or more services/regions. When ShipEngine marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShipEngine status page for minor outages. A minor outage is when ShipEngine experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShipEngine status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipEngine publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipEngine and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShipEngine and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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