Check if ShipEngine is down, official outages, user-reported issues, and outages map.
ShipEngine is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShipEngine status data.
IsDown has tracked 198 incidents since started monitoring ShipEngine status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 23, 2025
04:09 PM CEST
|
Major
We are investigating reports of the following errors being returned at a high rate when attemptin...
|
about 3 hours |
Sep 05, 2025
09:31 PM CEST
|
Minor
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled wit...
|
21 days |
Aug 21, 2025
08:23 PM CEST
|
Major
We are currently investigating an issue which is preventing user login to the account dashboard.
|
about 4 hours |
Aug 14, 2025
05:35 PM CEST
|
Minor
We are aware of an issue impacting rates provided by UPS when generating rates and labels.
This ...
|
about 1 hour |
Aug 12, 2025
06:01 PM CEST
|
Minor
We are investigating an issue that is leading to a higher than normal rate of timeouts and slow r...
|
about 1 hour |
Aug 01, 2025
02:02 PM CEST
|
Major
The error " The request failed with HTTP status 401: Unauthorized." continues to be observed inte...
|
about 10 hours |
Jul 31, 2025
05:35 PM CEST
|
Minor
Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label c...
|
7 minutes |
Jun 25, 2025
11:58 PM CEST
|
Minor
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will under...
|
7 days |
Jun 25, 2025
11:51 PM CEST
|
Minor
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will under...
|
7 minutes |
Jamie - Our operators are getting sporadic gateway timeouts when requesting rates from them. Their support says: It's currently outside of regular business hours (M-F 9am-5pm CST). Feel free to message us and we'll get back to you as soon as we can!.
Chiranthan - Fedex integration is down.
Destinee - getting error message when trying to add funds...
Nina - Ship engine is not opening for me, when I try to login.
Sean - FedEx & UPS label creation.
Mike - No response given, no labels getting produced..
Component | Status |
---|---|
ShipEngine API | OK |
ShipEngine API Dashboard | OK |
Shipping Carrier Integrations | OK |
Shipping Carrier Sandbox Integrations | OK |
Shopping Cart/Marketplace Integrations | OK |
Integrations | OK |
Support Services | OK |
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ShipEngine is a shipping API that integrates various carriers like FedEx, UPS, and DHL for label creation, tracking, and rate management.
Monitoring ShipEngine since April 2021
Tracking 63 ShipEngine services and regions
23 incidents in 2025
ShipEngine isn't down. You can check ShipEngine status and incident details on the top of the page. IsDown continuously monitors ShipEngine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipEngine is currently operational. You can check ShipEngine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipEngine might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipEngine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipEngine last outage was on September 23, 2025 with the title "carrier_id and warehouse-id not found errors when rating and creating labels"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipEngine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipEngine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipEngine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to ShipEngine's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
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