Check if ShipEngine is down, recent outages, user-reported issues, and outages map.
ShipEngine is working normally
To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized ...
Monitor ShipEngine in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShipEngine status data.
IsDown has tracked 198 incidents since started monitoring ShipEngine status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Sep 23, 2025
10:09 AM EDT
|
Major | carrier_id and warehouse-id not found errors when rating and creating labels | about 3 hours |
Sep 05, 2025
03:31 PM EDT
|
Minor | Canada Post: International Shipments to the US | 21 days |
Aug 21, 2025
02:23 PM EDT
|
Major | Account Dashboard Access Issues | about 4 hours |
Aug 14, 2025
11:35 AM EDT
|
Minor | UPS Rating Inconsistencies | about 1 hour |
Aug 12, 2025
12:01 PM EDT
|
Minor | Poor performance and time outs reported on multiple endpoints. | about 1 hour |
Aug 01, 2025
08:02 AM EDT
|
Major | Purolator Create Label Errors | about 10 hours |
Jul 31, 2025
11:35 AM EDT
|
Minor | Purolator Create Label Errors | 7 minutes |
Jun 25, 2025
05:58 PM EDT
|
Minor | Canada Post Scheduled Service Interruption | 7 days |
Jun 25, 2025
05:51 PM EDT
|
Minor | Canada Post Scheduled Service Interruption | 7 minutes |
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Our operators are getting sporadic gateway timeouts when requesting rates from them. Their support says: It's currently outside of regular business hours (M-F 9am-5pm CST). Feel free to message us and we'll get back to you as soon as we can!
Fedex integration is down
getting error message when trying to add funds..
Ship engine is not opening for me, when I try to login
FedEx & UPS label creation
No response given, no labels getting produced.
Component | Status |
---|---|
ShipEngine API | OK |
ShipEngine API Dashboard | OK |
Shipping Carrier Integrations | OK |
Shipping Carrier Sandbox Integrations | OK |
Shopping Cart/Marketplace Integrations | OK |
Integrations | OK |
Support Services | OK |
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Quickly access the status of ShipEngine and 4,522+ services
ShipEngine is a shipping API that integrates various carriers like FedEx, UPS, and DHL for label creation, tracking, and rate management.
Monitoring ShipEngine since April 2021
Tracking 63 ShipEngine services and regions
23 incidents in 2025
Number of Incidents
1 issues
Last incident
17 days ago
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ShipEngine isn't down. You can check ShipEngine status and incident details on the top of the page. IsDown continuously monitors ShipEngine official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipEngine is currently operational. You can check ShipEngine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ShipEngine might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ShipEngine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipEngine last outage was on September 23, 2025 with the title "carrier_id and warehouse-id not found errors when rating and creating labels"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipEngine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ShipEngine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipEngine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShipEngine with maximum flexibility
IsDown monitors ShipEngine for major outages. A major outage is when ShipEngine experiences a critical issue that severely affects one or more services/regions. When ShipEngine marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShipEngine status page for minor outages. A minor outage is when ShipEngine experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShipEngine status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShipEngine publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShipEngine and all their 63 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShipEngine and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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