Is ShipEngine Down? Check current status

Check if ShipEngine is down, official outages, user-reported issues, and outages map.

Current ShipEngine status

ShipEngine is working normally

Updated from ShipEngine official status page

International Shipment Requirements

started about 2 months ago
To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized ...
Check details & latest updates

ShipEngine not working for you?

ShipEngine service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ShipEngine status data.

ShipEngine Outage Map

View ShipEngine Outage Reports Map

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ShipEngine recent outages and downtime history

IsDown has tracked 198 incidents since started monitoring ShipEngine status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 23, 2025
04:09 PM CEST
Major
carrier_id and warehouse-id not found errors when rating and creating labels
We are investigating reports of the following errors being returned at a high rate when attemptin...
about 3 hours
Sep 05, 2025
09:31 PM CEST
Minor
Canada Post: International Shipments to the US
Canada Post will now only print US-bound labels if duty is prepaid or auto-billing is enabled wit...
21 days
Aug 21, 2025
08:23 PM CEST
Major
Account Dashboard Access Issues
We are currently investigating an issue which is preventing user login to the account dashboard.
about 4 hours
Aug 14, 2025
05:35 PM CEST
Minor
UPS Rating Inconsistencies
We are aware of an issue impacting rates provided by UPS when generating rates and labels. This ...
about 1 hour
Aug 12, 2025
06:01 PM CEST
Minor
Poor performance and time outs reported on multiple endpoints.
We are investigating an issue that is leading to a higher than normal rate of timeouts and slow r...
about 1 hour
Aug 01, 2025
02:02 PM CEST
Major
Purolator Create Label Errors
The error " The request failed with HTTP status 401: Unauthorized." continues to be observed inte...
about 10 hours
Jul 31, 2025
05:35 PM CEST
Minor
Purolator Create Label Errors
Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label c...
7 minutes
Jun 25, 2025
11:58 PM CEST
Minor
Canada Post Scheduled Service Interruption
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will under...
7 days
Jun 25, 2025
11:51 PM CEST
Minor
Canada Post Scheduled Service Interruption
Effective Monday, June 30th at 6 PM ET, to Wednesday, July 2nd at 7 AM ET, Canada Post will under...
7 minutes
Sign up to check more outage history

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  • Track status changes in real-time
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ShipEngine reported issues and comments

  • Jamie - Our operators are getting sporadic gateway timeouts when requesting rates from them. Their support says: It's currently outside of regular business hours (M-F 9am-5pm CST). Feel free to message us and we'll get back to you as soon as we can!.

  • Chiranthan - Fedex integration is down.

  • Destinee - getting error message when trying to add funds...

  • Nina - Ship engine is not opening for me, when I try to login.

  • Sean - FedEx & UPS label creation.

  • Mike - No response given, no labels getting produced..

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ShipEngine is a shipping API that integrates various carriers like FedEx, UPS, and DHL for label creation, tracking, and rate management.

Monitoring ShipEngine since April 2021

Tracking 63 ShipEngine services and regions

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23 incidents in 2025

Frequently Asked Questions

Is ShipEngine down today?

ShipEngine isn't down. You can check ShipEngine status and incident details on the top of the page. IsDown continuously monitors ShipEngine official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShipEngine status?

ShipEngine is currently operational. You can check ShipEngine status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShipEngine outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is ShipEngine down today or just slow?

Yes, ShipEngine might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are ShipEngine outages detected?

IsDown monitors the ShipEngine official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ShipEngine having an outage right now?

ShipEngine last outage was on September 23, 2025 with the title "carrier_id and warehouse-id not found errors when rating and creating labels"

How to check if ShipEngine is down?

Why use IsDown to monitor ShipEngine instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShipEngine and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ShipEngine?

IsDown and DownDetector help users determine if ShipEngine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipEngine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor ShipEngine?

Compared to ShipEngine's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only ShipEngine's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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