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Outage in ShipEngine

Programmatic UPS Account Connection

Resolved Minor
September 24, 2026 - Started 8 days ago - Lasted 5 days
Official incident page

Incident Report

Summary AI Generated

A ShipEngine API issue prevented users from programmatically connecting UPS accounts, affecting UPS US services. The incident lasted approximately 4.5 days before being resolved on September 29, 2026.

We are aware of an issue impacting users ability to connect UPS accounts programmatically via our API, and will provide further details when additional information is available.
Components affected
ShipEngine UPS US

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/29/2026 02:30PM

This incident has been resolved.

INVESTIGATING 8 days ago - at 09/24/2026 11:06PM

We are aware of an issue impacting users ability to connect UPS accounts programmatically via our API, and will provide further details when additional information is available.

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