ShipEngine status updated
ShipEngine API is working normally
This chart shows the number of user-reported issues for ShipEngine API service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ShipEngine API is down. The map shows recent ShipEngine API outages from around the world.
ShipEngine API Outage MapIn the last 90 days, ShipEngine had 3 incidents (1 major outage and 2 minor incidents) with a median duration of 31 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check ShipEngine API status history below. IsDown detects when ShipEngine API is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Purolator is reporting that users are experiencing a Country Code error when printing labels. The...
|
Jan 28, 2026 at 10:45 AM UTC
|
27 minutes |
|
Identified - ShipStation is aware of the technical issues impacting the ShipStation Platform. We ...
|
Dec 15, 2025 at 07:59 PM UTC
|
about 1 hour |
|
There are issues logging into the dashboard due to an outage currently affecting Cloudflare https...
|
Dec 05, 2025 at 09:08 AM UTC
|
31 minutes |
|
ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue....
|
Oct 20, 2025 at 03:48 PM UTC
|
about 24 hours |
|
We are investigating reports of the following errors being returned at a high rate when attemptin...
|
Sep 23, 2025 at 02:09 PM UTC
|
about 3 hours |
|
We are investigating an issue that is leading to a higher than normal rate of timeouts and slow r...
|
Aug 12, 2025 at 04:01 PM UTC
|
about 1 hour |
|
We are currently investigating reports of a higher than normal frequency of timeouts encountered ...
|
Jun 23, 2025 at 05:50 PM UTC
|
about 2 hours |
|
We are currently investigating long response times and 5xx responses returned for attempts to val...
|
Jun 03, 2025 at 02:24 PM UTC
|
about 1 hour |
|
We are investigating reports of intermittent timeout errors impacting various endpoints.
|
May 02, 2025 at 02:15 PM UTC
|
about 5 hours |
|
We are investigating reports of 504 timeout errors impacting label generation for FedEx.
|
Dec 10, 2024 at 01:15 PM UTC
|
about 3 hours |
ShipEngine API isn't down. You can check ShipEngine API status and incident details on the top of the page. IsDown continuously monitors ShipEngine API official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShipEngine API is currently operational. You can check ShipEngine API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShipEngine API being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShipEngine API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShipEngine API last outage was on January 28, 2026 with the title "Purolator issue with country code recognizing"
IsDown and DownDetector help users determine if ShipEngine is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShipEngine's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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