Outage in ShipEngine
Elevated rate of timeouts
Resolved MinorIncident Report
Summary AI Generated
The ShipEngine API experienced elevated timeout rates and performance degradation that affected some users for 21.2 hours. Users reported increased frequency of timeouts when accessing the service. The incident was resolved after investigation and remediation efforts.
We are investigating reports of an increased frequency of timeouts and performance degradation impacting some users.
Components affected
ShipEngine APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/21/2026 06:36PM
This incident has been resolved
INVESTIGATING
5 days ago - at 04/20/2026 09:26PM
We are investigating reports of an increased frequency of timeouts and performance degradation impacting some users.
Latest ShipEngine outages
Elevated rate of timeouts - 10 days ago
Account Dashboard - Problem displaying some active carrier connections - about 2 months ago
Middle East Service Disruptions - about 2 months ago
Elevated rate of timeouts - about 2 months ago
Increased Rate of Timeout Errors - 2 months ago
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