Outage in ShipEngine
Increased rate of latency and timeout errors.
Resolved MinorIncident Report
Summary AI Generated
ShipEngine's API experienced elevated latency and timeout errors, resulting in 499 and 502 error responses across multiple endpoints for some users. The incident lasted approximately 3.9 hours before being resolved.
We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users.
We are currently investigating this, and will provide an update once we have more information.
Components affected
ShipEngine APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/19/2026 07:45PM
This incident has been resolved.
INVESTIGATING
about 1 month ago - at 06/19/2026 03:54PM
We are aware of an issue causing an increased rate of timeout errors resulting in 499 and 502 errors across various endpoints for some users.
We are currently investigating this, and will provide an update once we have more information.
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