Outage in ShipEngine
Increased Rate of Timeout Errors
Resolved MinorIncident Report
We are aware of an issue causing an increased rate of timeout errors across various endpoints for some users.
We are currently investigating this, and will provide an update once we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 02/12/2026 07:10PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 02/12/2026 06:46PM
We have identified the cause of this issue.
A fix has been put in place, and we are monitoring the results.
INVESTIGATING
about 14 hours ago - at 02/12/2026 06:28PM
We are aware of an issue causing an increased rate of timeout errors across various endpoints for some users.
We are currently investigating this, and will provide an update once we have more information.
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Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden" - about 2 months ago
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