Outage in ShipEngine

AWS Outage Impacting Overall Performance

Resolved Major
October 20, 2025 - Started 15 days ago - Lasted about 24 hours
Official incident page

Incident Report

ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/21/2025 03:35PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 10/20/2025 03:48PM

ShipStation API is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

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