Outage in ShipEngine
General Latency
Resolved MajorIncident Report
Summary AI Generated
ShipEngine experienced elevated API latency for approximately 35 minutes on July 14, 2026, impacting multiple features including label generation. The incident was investigated and fully resolved within that timeframe.
We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.
Components affected
ShipEngine APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/14/2026 09:58PM
This incident has been resolved.
INVESTIGATING
10 days ago - at 07/14/2026 09:26PM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 07/14/2026 09:24PM
We are aware of an issue causing latency when accessing ShipStation API, and we are actively investigating this issue. This is impacting multiple features, including label generation.
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