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Outage in ShipEngine

Purolator issue with country code recognizing

Resolved Minor
January 28, 2026 - Started about 1 month ago - Lasted 27 minutes
Official incident page

Incident Report

Purolator is reporting that users are experiencing a Country Code error when printing labels. The issue is under investigation on the carrier side.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/28/2026 11:11AM

This incident has been resolved by the carrier.

INVESTIGATING about 1 month ago - at 01/28/2026 10:45AM

Purolator is reporting that users are experiencing a Country Code error when printing labels. The issue is under investigation on the carrier side.

Latest ShipEngine outages

UPS Updates for US & CA Shipments - about 2 months ago

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