ShipEngine experienced a major incident where some users were unable to log into the account dashboard, affecting the ShipEngine API Dashboard component. The issue was investigated, a fix was implemented and monitored, and the incident was fully resolved after 4 hours.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating reports of a problem preventing some users from being able to successfully log into the account dashboard.
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